Our offerings include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, Analytics Cloud, Salesforce Quip and Salesforce Platform. The sales cloud enables organization to close deals faster, make insightful decisions with up-to-date data, accelerate sales productivity with a lightning fast console.
The Sales Cloud offers solutions for partner relationship management, including channel management and partner communities, and the ability to deliver quotes, contracts and invoices to improve forecasting and collect payments faster.
The Service Cloud helps organization close cases faster with the help of AI and automation, provide faster, more intelligent self-service, personalize customer care and predict needs, drive service productivity from the call center to the field.
It enables companies to deliver more personalized customer service and support. Its customers use the Service Cloud to connect their service agents with customers across multiple channels, including phone, e-mail, chat, live video, short message service (SMS), self-service Web portals, social networks, online communities and directly within their own products and mobile applications.
Marketing Cloud is the complete set of marketing tools, built on a unified platform. It enables use of one platform to engage both businesses and consumers alike, integrate every touchpoint and experience with your brand across advertising, marketing, commerce, sales, service, and apps.
The Analytics Cloud enables any employee across an organization to explore business data, uncover new insights, make smarter decisions and take action from any device.
The Commerce Cloud empowers brands to deliver a digital commerce experience across Web, mobile, social and store. It also offers mobile-first point-of-sale and store operations capabilities connecting the physical and digital commerce experiences.
The Community Cloud enables companies to create and manage trusted, branded digital destinations for customers, partners and employees. This allows companies to engage and collaborate directly with groups of people by giving them access to relevant information, applications and experts.